Support
How can we help?
Got a question about the app, or is something not working? Write to us and we’ll help you find a solution.
Write to us
We aim to reply within 24–48 working hours.
What do you need help with?
Technical issues
Signing in, data sync, installation, updates and bugs.
Account and data
Your profile, editing or deleting your data, and privacy questions.
Using the app
Adding expenses, budgets, accounts, instalments and recurring transactions.
Ideas and suggestions
Ideas for improving balance or adding new features.
What to include in your message
To help us understand the problem, please tell us:
- what you were doing and what happened;
- your device model, operating system version and balance version;
- your account email, if your request is about signing in or your data;
- a screenshot, if it helps, with any unnecessary personal information hidden.
Use a short subject line that describes your request.
Your reports help us improve balance. Thank you for taking the time to write to us.